Greater New Haven CAN Cold Weather Protocol

Greater New Haven (GNH) CAN: COLD WEATHER PROTOCOL

(November 15, 2019 – April 30, 2020)

Families:

●        Beginning 11/15/2019 through 4/30/20: Any family who is currently literally homeless with an immediate need for shelter in the GNH CAN will need to reach out to any personal and natural supports, such as family, friends or other organizations that they are connected to secure a safe place for them for the night.

o   If 2-1-1 receives a call from a family between 9am-5pm, and on weekdays, 2-1-1 should discuss with families their resources and opportunities to stay safe until the next available CAN appointment.  If the family is unable to identify a safe alternative housing plan, including self-pay motel and temporary friends/family, 2-1-1 may schedule families for an urgent appointment, same day if before 1pm/next day if after 1pm or non-urgent CAN assessment appointment as needed.

o 2-1-1 will communicate urgent appointments by emailing the family’s HMIS ID and any pertinent details to the CAN Family Navigators, cc’ing their supervisor.  Appointments later in the afternoon that are scheduled for the next business day do not need an email, however if the situation is urgent, 2-1-1 has the prerogative to email the CAN Family Navigators and supervisor for guidance, though there is no guarantee that the CFN will be able to respond with immediacy.

o   If 2-1-1 receives a call from a family between 5pm-9am on weekdays or anytime (24/7) over the weekend/holidays, 2-1-1 should contact CCA to check on any emergency placement: 203-752-6796.   CCA will discuss with families their resources and opportunities to stay safe.  If the family is unable to identify a safe alternative housing plan, including self-pay motel and temporary friends/family, CCA may arrange for transportation to Spooner House emergency placement, or if full, hoteling.

o   Between 11/15/18-3/31/20 Families from the Valley area (Ansonia, Derby, Oxford, Seymour, and Shelton (with proof of residency) can go to Spooner House No Freeze. 30 Todd Rd, Shelton doors open at 9 pm. Coffee/snacks are served. Space is limited (6 cots), but callers can be referred directly to the shelter.       

Individuals:

●        Between 11/18/19-5/3/20 Individual men who are literally homeless with an immediate need for shelter in GNH CAN be referred to the New Haven walk-in Shelters:

              Overflow Shelter beginning at 4 pm, 209 Terminal Place New Haven and to ESMS beginning at 4 pm, 645 Grand Ave. New Haven.

●         Between 11/22/19-1/2/2020 Individual Women who are literally homeless with an immediate need for shelter in GNH (New Haven residents only) will be referred to the City of New Haven Warming Center: 660 Winchester Avenue, New Haven 06511. The Warming Center will be open daily between 8pm and 6am. (203) 500-0060 Debra Conyers

●        Between 1/3/20-4/15/20 Individuals who are literally homeless (New Haven residents only) will be referred to the City of New Haven Warming Center Omega Seventh Day Adventist 278 Winthrop Avenue New Haven, CT 06511,203-865-3500.   8 PM - 6AM , males and females

●        Between 11/22/19-1/2/20 Individual Women who are literally homeless with an immediate need for shelter in GNH (New Haven residents only) will be referred to the City of New Haven warming center: 660 Winchester Avenue, New Haven 06511. Warming Center will be open daily between 8pm and 6am

●        Between 11/15/18-3/31/20 Individuals from the Valley area (Ansonia, Derby, Oxford, Seymour, and Shelton (with proof of residency) can go to Spooner House No Freeze. 30 Todd Rd, Shelton (doors open at 9 pm, must arrive by 10:30 pm and leave by 6am). Coffee/snacks are served. Space is limited (6 cots), but callers can be referred directly to the shelter.

●        Between 11/26/2018 – 3/15/2020 individuals in the Milford area can go to St. Peter's Episcopal Church (only for individuals) on 71 River Street in Milford (203) 876-0747. No Freeze-must arrive between 9-10:30 pm and leave by 7 am. Individuals can contact Beth-El directly about whether No Freeze will be open.  Available on first come/first serve basis. Those seeking shelter in the Milford area can be referred directly to Beth-El

Individual youth ages 18-24:

●        Unaccompanied youth ages 18-24 with a literally homeless need can report to Youth Continuum drop-in center at 924 Grand Ave New Haven, 9 am-5 pm. Monday-Friday.  It is encouraged to call ahead in extreme weather conditions- (203)777-8445 ext. 2. Emergency options will be explored including temporary diversion and emergency shelter placement when available.